Name: ___________

Email id: __________

Subject: i.e. id block, confirmation, fraud, funds not received, technical or change number.

Reason: please read below, for particular issue, different format.

1. Subject * "Participant is blocked"

Title*: Id block and write Id of blocked participant

Your message *:  I blocked .... your Id

Reason: give reason why you could not pay within 48hrs. Write only if the reason is strong.

Please, specify the reason for UNBLOCK ID!!! Tickets with no reasons specified - will be not entertained!!!

2. Subject * "Recipient is not confirming funds reception"

Title*: Recipient is not confirming funds reception

Your message *: I provided help Rs. ____ to recipient, his name: ______, his id ______, he did not confirm.

Attach slip of payment you did and write number of Order e.g.R754223

   

Your message *: sender, name: _______, id: _______ did not provide help Rs ____ and attached a fake slip or clicked on "I completed payment”.

Attach the fake slip in ticket and write number of Order e.g.R754223

4. Subject *"Funds not received"

 Title*: Funds not received

Your message *: sender name: ______, Id: ______ did not provide help Rs._____.

Attach your bank statement in ticket and write number of Order e.g.R754223

5. Subject *"Change number"

Title*: Change my number or Change number of my participant (if you are his manager).

Your message *: your Id:______, old number: ________, new number: _________.

Write reason of changing the number.

Each Participant can change phone number and e-mail yourself in virtual account - "Participants" - "My page" and change number and e-mail.

6. Subject *"Incorrect amount of Bonuses"

Title *: Incorrect amount of Bonuses

For questions related to bonuses please contact us in following format:

1) email of the participant who are not getting bonus now

2) Number of assignment, which from the bonus must come, like this Z3474998

3) The type of bonus which is not getting