Please, don't attach any phrases on pieces of papers etc!!! REMEMBER, if there is no authentic proof of document attached - your ID will be DELETED anyways!!!
All arrangements on the phone must be displayed in the chatbox, managers must follow orders of their participants and notify them in time.
Name: ___________
Email id: __________
Subject: i.e. id block, confirmation, fraud, funds not received, technical or change number.
Reason: please read below, for particular issue, different format.
1. Subject * "Participant is blocked"
ALWAYS attach scan of authentic document of proof, that the payment was made!
Title*: Id block and write Id of blocked participant
Your message *: I blocked .... your Id
Reason: give reason why you could not pay within 48hrs. Write only if the reason is strong.
Please, specify the reason for UNBLOCK ID!!! Tickets with no reasons specified - will be not entertained!!!
- was out of station,
- computer was not working
- No proper internet in theregion.
- was not knowing about the system.
- No particular specified bank in their region (48hours to enough time to go to other city)
- Had family function (marriage, festival etc.)
-never did payment
-someone in the family was hospitalised like mother, brother etc.
- some family problems.
This kind of reasons will not be entertained and will be permanently blocked by the system as per rule no 13.
The serious reasons are:
- Hospitalized (not more than TWO WEEKS BACK, attach the medical certificate from the hospital in Ticket)
- If its bank holiday and recipient did not extend the time (specify the date).
- Close ones death in house (not more than TWO WEEKS BACK, specify the relationship)
- By any technical bug. Write details about this bug and make screenshot and specify date.
2. Subject * "Recipient is not confirming funds reception"
ONLY if confirmation was NOT DONE within 48 hours!
Title*: Recipient is not confirming funds reception
Your message *: I provided help Rs. ____ to recipient, his name: ______, his id ______, he did not confirm.
Attach slip of payment you did and write number of Order e.g.R 754223
Your message *: sender name: _____, id: ______ didn't provide help Rs :_____
Attach the fake slip in ticket and write number of Order e.g.R 754223
4. Subject *"Funds not received"
ALWAYS specify e-mail of Sender
Title*: Funds not received
Your message *: sender name: ______, Id: ______ did not provide help Rs._____.
Attach your bank statement in ticket and write number of Order e.g.R 754223
5. Subject *"Change number"
Title*: Change my number or Change number of my participant (if you are his manager).
Your message *: your Id:______, old number: ________, new number: _________.
Write reason of changing the number.
Each Participant can change phone number and e-mail yourself in virtual account - "Participants" - "My page" and change number and e-mail.
Attention! Don't write like this
Wrong format:
Title*: Change my number or Change number of my participant (if you are his manager).
Your message *: your Id:___shapmilagupta.m7m@gmail.com___, old number: __8291777668______, new number: _____9755297897____.
Write reason of changing the number. UNIOR SIM CARD IS CLOSED ALL OVER MAHASHTRA AS PER BAND GOVERNMENT.
Each Participant can change phone number and e-mail yourself in virtual account - "Participants" - "My page" and change number and e-mail.
Right format:
My id: test@gmail.com
old number: 9145457554, new number: 91545754445
Reason: write your reason
6. Subject *"Incorrect amount of Bonuses"
Title *: Incorrect amount of Bonuses
For questions related to bonuses please contact us in following format:
1) email of the participant who are not getting bonus now
2) Number of assignment, which from the bonus must come, like this Z3474998
3) The type of bonus which is not getting
-Please remember for confirmation issue, fraud, funds not received and change number, write reason as per above format. Just fill the blank and send in tickets. Don’t write all this and that. It’s not important.
-For confirmation and fraud, please attach a payment slip.
--For technical issues please attach a screen shot of error. It’s very important.
TOGETHER WE CAN DO ALOT
Subject: MAVRODIANS - We are waiting for your photos, video reports, testimonies etc. The best will be posted in MAVRODIANS section of the web-site
Subject: HELP COUNTRY - You will need to provide receipts if you already gave help to our country and paid tax. You can bedaub confidential information and keep only your name, name of Tax Department and amoun.
23th April 2013 at Delhi (Seminar)
22th April 2013 at Pni
22th April 2013 at Panipat
23th April 2013 at Roahtak
25th April 2013 at Ahmedabad
21st April 2013 at PATHANKOT(Punjab)
27th April 2013 at CHANDIGARH (UT)
28th April 2013 at BARNALA (Punjab)
28th April 2013 at PATIALA (Punjab)
